Registered Provider
Name:	Fridel Care Ltd
Office Address:	Westerley Golden manor drive SS7 3BT Benfleet Essex
Company Registered in England and Wales, Company House Registration No 14774721

Experience:
Fridel Care has a vast experience working within the care sector with individuals diagnosed with learning disabilities and autism, mental health issues, dual diagnoses as well as other comobidities.

She has worked her way from being a support worker to management in various capacities in reputable organisations and over the years, has gained significant experience with;

• The tracking and management of health data and has a solid relationship with Local Health and Social Care Agencies.
• Strong communication abilities, working in partnership with service users and staff to determine care needs and adept at implementing programmes focused on service user’s needs.
• Ensuring availability of professional services and match to service users with appropriate services.
• Preparation of weekly reports on service user progress and maintaining records of all facility activities.
• Preparation of staff schedule ensuring that shifts are covered,resolving staff and service user issues in a timely and courteous manner.
• Maintaining and updating of service user records, coordinating with other managers to develop inclusive/cohesive facility operation plan.
• Developed database for individual service user support plans, reviewed monthly budgets and allocated staffing resources.
• Evaluating staff performance, providing regular feedback and ensuring service user safety standards are upheld.

Staff Profile:

We recruit high calibre,motivated and committed people to provide high quality care and support. Each potential employee undergoes rigorous interview process where service users are involved in the selection/recruitment process which includes disclosure and barring checks.

All staff undergo a thorough induction programme which includes the Care Certificate within 12 weeks of employment. Staff also undergo annual mandatory training which includes but are not limited to;

• Care Certificate
• Learning disability and autism awareness
• Basic life support and first aid
• Equality and diversity
• Therapeutic management of violence and aggression (Positive Behavioural Support)
• SoVA,
• Medication administration,
• Mental Capacity and Deprivation of Liberty Safeguards (DoLS)
• Health and Safety awareness
• Infection Prevention and control
• Fire Safety
• Food hygiene